Norberto Segredo

Norberto serves as a dedicated Case Manager committed to empowering clients to achieve mastery over their mental health and recovery from substance use. He approaches his work with compassion, structure, and a deep belief in each individual’s capacity for meaningful and lasting change.

His clinical perspective is grounded in his own recovery journey, which began in 2012. Having navigated both substance and process addictions alongside mental health challenges, Norberto brings a powerful lived-experience lens to his role. His personal transformation was further shaped through years of mentorship under the late Bob Proctor, where he studied the science of rewiring the mind to support sustainable growth and behavioral change.

Norberto specializes in integrating multiple recovery frameworks—including SMART Recovery, Dharma Recovery, and the 12-Step model—within a holistic wellness approach. He emphasizes a personalized “toolkit” model, incorporating nutrition, meditation, exercise, and sauna therapy to strengthen resilience and long-term stability. With experience as both a peer specialist and group facilitator, his mission is to guide each client from simply surviving to truly thriving.