Privacy Policy

Effective Date: July 7, 2026
Last Updated: July 7, 2026

Introduction

Quadrant Health Group (“Quadrant Health Group,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of individuals who visit our websites, contact our admissions team, inquire about our services, apply for employment, or otherwise interact with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information obtained through our websites, online forms, telephone communications, text messaging programs, email communications, and other interactions.

This Privacy Policy applies to our websites and online services. If you receive healthcare services from Quadrant Health Group or one of our affiliated treatment centers, the collection and use of your Protected Health Information (PHI) is also governed by our HIPAA Notice of Privacy Practices.

Information We Collect

We may collect information you voluntarily provide when you contact us, request treatment information, verify insurance benefits, submit admissions inquiries, request callbacks, apply for employment, register for events, subscribe to communications, or otherwise communicate with us.

Information may include your name, contact information, date of birth, insurance information, employment information, resumes, and information you voluntarily provide regarding your inquiry.

We also automatically collect limited technical information such as IP address, browser type, device information, pages viewed, referring website, and general geographic location to help operate and improve our websites.

Cookies, Tracking Technologies & Analytics

Our websites use cookies and similar technologies to improve functionality, enhance your browsing experience, understand website performance, maintain security, and evaluate the effectiveness of our communications.

We may work with trusted third-party providers that assist with analytics, advertising measurement, customer relationship management, website optimization, communications, and call tracking. Most browsers allow you to manage or disable cookies through your browser settings.

How We Use Information

We use information to respond to inquiries, verify insurance benefits, schedule appointments, coordinate admissions, communicate with prospective patients and families, evaluate employment applications, improve our websites and services, detect fraud, maintain security, comply with legal obligations, and send communications you have requested, including SMS messages when you have provided consent.

SMS Communications

If you choose to opt in to receive SMS text messages from Quadrant Health Group, we may send you service-related communications, including appointment coordination, admissions follow-up, wellness check-ins, responses to your inquiries, and other information you have requested.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP or receive assistance by replying HELP.

SMS Consent Privacy

No mobile information, phone numbers, or SMS consent data will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be sold or shared with any third parties except as necessary to provide the messaging services you have requested or as required by law.

Telephone Communications

Calls may be monitored or recorded for quality assurance, training, compliance, patient safety, and customer service purposes where permitted by law. We may collect information you voluntarily provide to assist with admissions, scheduling, insurance verification, and requested services.

How We Share Information

We do not sell your personal information or your mobile phone number to third parties for their own marketing purposes.

We may share information with trusted service providers, for healthcare operations, when required by law, in connection with business transactions, or with your authorization.

Protected Health Information (HIPAA)

Certain information collected in connection with healthcare services constitutes Protected Health Information under HIPAA. Our website Privacy Policy primarily applies to website visitors. Patients should also review our HIPAA Notice of Privacy Practices, which governs the use and disclosure of Protected Health Information.

Data Security

Protecting your personal information is important to Quadrant Health Group. We maintain administrative, technical, and physical safeguards designed to help protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

Our safeguards may include secure network infrastructure, encryption where appropriate, access controls and authentication measures, employee privacy and security training, security monitoring, vendor oversight, and routine system maintenance.

While we strive to use commercially reasonable safeguards, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

You can also help protect your information by using secure internet connections, safeguarding your devices, and avoiding the transmission of highly sensitive information through unsecured email or text messages unless specifically requested by Quadrant Health Group.

Data Retention

We retain personal information only as long as reasonably necessary to provide services, fulfill legal obligations, resolve disputes, maintain records, and comply with applicable laws. Information is securely deleted, anonymized, or disposed of when no longer needed.

Your Privacy Choices

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, withdraw consent where applicable, and opt out of marketing communications. We may verify your identity before processing requests.

State Privacy Rights

Residents of certain states may have additional privacy rights. We will respond to verified requests in accordance with applicable law.

Do Not Track & Browser Privacy Controls

Because there is no universally accepted Do Not Track standard, our websites may not respond to all browser DNT signals. Where required by law, we will honor legally recognized browser-based privacy signals.

Third-Party Websites

Our websites may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

Children’s Privacy

Our websites are intended for adults seeking behavioral healthcare services. We do not knowingly collect personal information online from children under 13 without appropriate authorization where required by law.

Accessibility

We are committed to making our websites accessible. If you require assistance accessing information, please contact us and we will make reasonable efforts to assist.

International Visitors

Our websites are intended for individuals in the United States. By accessing our websites from outside the U.S., you understand that your information may be processed in the United States where permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the Last Updated date. Continued use of our websites after changes become effective constitutes acceptance of the revised policy.

Contact Us

Quadrant Health Group

Mailing Address: 5201 Congress Ave, Suite 275,  Boca Raton, FL 33487

Phone: (888) 970-6234

Email: feedback@quadranthealthgroup.com

Questions regarding Protected Health Information should also be directed to our Notice of Privacy Practices (HIPAA). For additional information regarding the use of this website, please review our Website Disclaimer.